Who we are
Welcome to THE AURA Logistics & Supply. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and digital logistics services.
- Information We Collect
We may collect the following information from users and customers:
- Full name
- Phone number
- Email address
- Billing and shipping address
- Company or business details
- Payment information
- Order and shipment details
- Device and browser information
- IP address and website usage data
- How We Use Your Information
We use the collected information to:
- Process logistics and supply service requests
- Manage deliveries and shipments
- Communicate order updates and support information
- Improve website performance and customer experience
- Process payments and invoices
- Prevent fraud and unauthorized activity
- Send service-related notifications and promotional updates
- Payment Security
All payments made through our website are processed using secure payment gateways. We do not store complete debit/credit card information on our servers.
- Sharing of Information
We may share customer information only with:
- Delivery and logistics partners
- Payment processing providers
- Technology and website service providers
- Government or legal authorities when required by law
We do not sell or rent your personal information to third parties.
- Cookies and Tracking Technologies
Our website may use cookies and analytics tools to:
- Improve website functionality
- Analyze visitor behavior
- Personalize user experience
- Measure marketing performance
Users can disable cookies through their browser settings if preferred.
- Data Protection
We implement appropriate security measures to protect customer information from unauthorized access, misuse, loss, or disclosure. However, no online platform can guarantee 100% security.
- User Rights
Customers may request to:
- Access their personal data
- Correct inaccurate information
- Delete their data where legally permitted
- Opt out of promotional communications
Requests can be made by contacting our support team.
- Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of external websites.
- Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
- Contact Information
If you have questions regarding this Privacy Policy, please contact us:
Email: support@yourcompany.com
Phone: +91 XXXXX XXXXX
Business Hours: Monday – Saturday | 9:00 AM – 6:00 PM
By using our website and services, you agree to this Privacy Policy.
